Refund Policy

30-Day Return Policy

At FiLLi Cafe, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

Return Eligibility

To qualify for a return:

• Item must be returned within 30 days.

• Product must be unused and in its original condition.

• Product must include original packaging and accessories.

• Proof of purchase is required.

Non-Returnable Items

The following items cannot be returned:

• Products damaged through misuse

• Items returned without original packaging

• Final sale or clearance items (if applicable)

Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be issued to your original payment method within 3–5 business days.

Please note that your bank or credit card provider may require additional processing time.

Exchanges

If you receive a defective or damaged item, please contact us immediately so we can arrange a replacement.

Contact

Email: support@fillicafetexas.store

Phone: +1 (832) 532-1010