Privacy Policy
Privacy Policy
Last Updated: September 7, 2026
Filli Cafe respects your privacy and is committed to protecting the personal information you provide when using our website and purchasing our products.
This Privacy Policy explains how we may collect, use, disclose, and protect information in connection with our website and services.
Information We Collect
When you visit our website, place an order, contact us, or interact with our services, we may collect information such as:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Order details
- Payment-related information
- Device and browser information
- IP address
- Website usage information
Payment card information may be processed by third-party payment providers. We do not need to store your complete payment card details ourselves to process your order.
How We Use Your Information
We may use information we collect to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations
- Provide shipping and tracking information
- Process returns and refunds
- Communicate with you about your orders
- Improve our website and services
- Prevent fraud and unauthorized activity
- Comply with applicable legal obligations
Communications
If you provide your email address or phone number, we may use it to communicate with you regarding your orders, customer service requests, or other transactions.
Where required by law, we will obtain appropriate consent before sending marketing communications.
You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the email.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to help provide functionality, remember preferences, understand website usage, and improve your shopping experience.
Third-party services used by our store may also use cookies or similar technologies in accordance with their own privacy policies.
Sharing Information
We may share information with service providers that help us operate our business, including providers involved in:
- Payment processing
- Order fulfillment
- Shipping and delivery
- Website hosting
- Analytics
- Customer support
- Fraud prevention
We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, website, or business.
Data Security
We take reasonable measures designed to protect personal information against unauthorized access, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Third-Party Services
Our website may contain links or integrations with third-party services. Those third parties may collect and process information according to their own privacy policies.
We encourage you to review the privacy policies of third-party services you use.
Children's Privacy
Our website is not intended to knowingly collect personal information from children.
If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including rights to access, correct, delete, or restrict certain uses of your information.
To submit a privacy-related request, contact:
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
Filli Cafe
11920 S Texas 6 #600
Sugar Land, TX 77498
United States
Email: support@fillicafetexas.store
Phone: +1 832-532-1010